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At Sparkling Luke, accessible at (Website url), your privacy is more than a policy - it is a responsibility we take seriously. This Privacy Policy explains how we collect, use, protect, and manage your personal information in accordance with UAE Federal Decree Law No. 45 of 2021 on the Protection of Personal Data.
By accessing or using our website, you acknowledge and agree to the practices described in this policy.
Scope of This Policy
This Privacy Policy applies solely to information collected through our website. It does not apply to data collected offline or via third-party platforms or services not operated by Sparkling Luke.
Information We Collect
We may collect personal information when you:
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Create or register an account
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Place an order or request delivery
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Contact our customer support team
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Subscribe to newsletters, promotions, or updates
The information collected may include your name, email address, phone number, company name (if applicable), billing or delivery address, and other details necessary to process your request.
How We Use Your Information
Your personal data is used to:
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Process orders and manage deliveries
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Provide personalised customer service
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Improve our products, services, and website experience
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Communicate order updates, offers, and important notifications
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Detect, prevent, and protect against fraud or unauthorised activity
We only collect and use data that is relevant and necessary for these purposes.
Web Analytics & Log Files
Like many websites, Sparkling Luke uses standard log files for analytical purposes. These may include IP addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and interaction data. This information is used solely to analyse trends, administer the website, and enhance user experience.
Cookies & Third-Party Services
Our website may use cookies and similar tracking technologies to enhance functionality and user experience. Third-party services such as analytics or advertising partners may also use cookies or similar technologies. Sparkling Luke does not control these third-party cookies, and we encourage you to review their respective privacy policies for more information.
You may manage or disable cookies through your browser settings at any time.
Data Protection & Security
We implement appropriate technical and organisational security measures, including encryption and secure data storage, to protect your personal information against unauthorised access, misuse, loss, or disclosure, in compliance with UAE data protection regulations.
Your Rights
In accordance with UAE data protection laws, you have the right to request access, correction, or deletion of your personal data, subject to legal and regulatory requirements.
Policy Updates
Sparkling Luke reserves the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately upon publication.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact our customer service team. We are always here to assist and ensure your experience with Sparkling Luke remains secure and transparent.
