We offer both certified natural diamonds and high-quality lab-grown diamonds. Both are ethically sourced, conflict-free, and identical in brilliance and durability. Natural diamonds provide rarity and investment value, while lab-grown offer affordability without compromising quality.

Yes - all diamonds (natural and lab-grown) come with certifications from trusted labs like GIA, IGI, or equivalent. Certificates detail the 4Cs (carat, cut, color, clarity) and are included with every purchase for authenticity and transparency.

Yes! Custom/bespoke design is our specialty. Share your vision, sketches, or ideas via WhatsApp/email. We provide 3D CAD renders for approval before crafting begins, ensuring the final piece matches your expectations.

1. Consultation & design approval (3–7 days).
2. Quote & deposit.
3. Crafting (2-4 weeks, depending on complexity).
   Total: usually 3-6 weeks. Rush options available - contact us for details.

We are based in Dubai, UAE (Al Mataliya Building, Sikka 12 area, Deira vicinity). In-person viewings, consultations, and pickups are welcome by appointment -perfect for trying on or selecting stones.

Yes, we ship globally from Dubai using trusted couriers like DHL, FedEx, or Aramex. Delivery times vary: UAE (often 1 - 3 days), international (3-10 business days).

All shipments are fully insured for loss, damage, or theft until delivered. We use discreet, secure packaging to protect your jewelry.

We accept bank transfers, major credit/debit cards, WhatsApp Pay (where available), and cash for in-person Dubai transactions. Secure and transparent - no hidden fees.

Custom/bespoke pieces are generally non-returnable due to personalization. Ready-made or stock items can be returned/exchanged within 7-14 days if unused, with original packaging, tags, and certificates intact. Contact us to discuss any concerns.

Message us on WhatsApp (preferred for quick responses), email, or Instagram DM (@sparklingluxejewels). Share your requirements (design, budget, stone preferences), and we'll provide a personalized quote and next steps promptly.