FAQ
PRODUCT
WHAT ITEMS ARE AVAILABLE FOR ORDER ON SPARKLING.COM?
A large selection of creations are available for purchase online. If an item is available to order, you will be able to add it to your shopping bag.
HOW DO I KNOW MY SIZE?
You can use our online sizing guide available on every product page to determine your perfect fit.
WHAT IF A PRODUCT IS UNAVAILABLE?
If a product is temporarily out of stock, you may contact our Client Relations Center to check availability in boutiques or be notified when it returns.
WHAT IF I CANNOT SEE THE PRICE OF A PRODUCT?
For certain high-jewelry pieces, prices are available upon request only. Please contact us for more information.
CAN I GET AN ITEM EMBOSSED ?
Yes, complimentary embossing is offered on a selection of leather goods. This can be requested during the checkout process.
CAN I GET AN ITEM ENGRAVED?
Complimentary engraving is available for select jewelry and watches to make your piece truly unique
CAN I CUSTOMISE THE STRAP COLOUR OF A WATCH?
Many of our timepieces offer interchangeable straps. You can purchase additional straps in various colors and materials.
SHIPPING INFORMATION
Questions for this category will be updated soon.
ORDERS & PAYMENT
Questions for this category will be updated soon.
BOUTIQUE PICKUP
Last Updated: April 2026
RETURNS & EXCHANGES
Last Updated: April 2026
PACKAGING & GIFTING
Last Updated: April 2026
GUARANTEE & AUTHENTICITY
Last Updated: April 2026
MY SPARKLING ACCOUNT
Last Updated: April 2026
CONTACT US
Last Updated: April 2026
WHAT ITEMS ARE AVAILABLE FOR ORDER ON SPARKLING.COM?
A large selection of creations are available for purchase online. If an item is available to order, you will be able to add it to your shopping bag.
HOW DO I KNOW MY SIZE?
You can use our online sizing guide available on every product page to determine your perfect fit.
WHAT IF A PRODUCT IS UNAVAILABLE?
If a product is temporarily out of stock, you may contact our Client Relations Center to check availability in boutiques or be notified when it returns.
WHAT IF I CANNOT SEE THE PRICE OF A PRODUCT?
For certain high-jewelry pieces, prices are available upon request only. Please contact us for more information.
CAN I GET AN ITEM EMBOSSED ?
Yes, complimentary embossing is offered on a selection of leather goods. This can be requested during the checkout process.
CAN I GET AN ITEM ENGRAVED?
Complimentary engraving is available for select jewelry and watches to make your piece truly unique.
CAN I CUSTOMISE THE STRAP COLOUR OF A WATCH?
Many of our timepieces offer interchangeable straps. You can purchase additional straps in various colors and materials.
HOW DOES THE SOLARBEAT™ PHOTOVOLTAIC MOVEMENT WORK?
The SolarBeat™ movement harnesses solar energy through delicate, invisible perforations on the dial, giving it a running time of over 16 years.
Questions for this category will be updated soon.
Questions for this category will be updated soon.
Questions for this category will be updated soon.
Questions for this category will be updated soon.
Questions for this category will be updated soon.
Questions for this category will be updated soon.
Questions for this category will be updated soon.
Questions for this category will be updated soon.
PRODUCT
WHAT ITEMS ARE AVAILABLE FOR ORDER ON SPARKLING.COM?
A large selection of creations are available for purchase online. If an item is available to order, you will be able to add it to your shopping bag.
HOW DO I KNOW MY SIZE?
You can use our online sizing guide available on every product page to determine your perfect fit.
WHAT IF A PRODUCT IS UNAVAILABLE?
If a product is temporarily out of stock, you may contact our Client Relations Center to check availability in boutiques or be notified when it returns.
WHAT IF I CANNOT SEE THE PRICE OF A PRODUCT?
For certain high-jewelry pieces, prices are available upon request only. Please contact us for more information.
CAN I GET AN ITEM EMBOSSED ?
Yes, complimentary embossing is offered on a selection of leather goods. This can be requested during the checkout process.
CAN I GET AN ITEM ENGRAVED?
Complimentary engraving is available for select jewelry and watches to make your piece truly unique.
SHIPPING INFORMATION
WHAT ITEMS ARE AVAILABLE FOR ORDER ON SPARKLING.COM?
A large selection of creations are available for purchase online. If an item is available to order, you will be able to add it to your shopping bag.
HOW DO I KNOW MY SIZE?
You can use our online sizing guide available on every product page to determine your perfect fit.
WHAT IF A PRODUCT IS UNAVAILABLE?
If a product is temporarily out of stock, you may contact our Client Relations Center to check availability in boutiques or be notified when it returns.
WHAT IF I CANNOT SEE THE PRICE OF A PRODUCT?
For certain high-jewelry pieces, prices are available upon request only. Please contact us for more information.
CAN I GET AN ITEM EMBOSSED ?
Yes, complimentary embossing is offered on a selection of leather goods. This can be requested during the checkout process.
CAN I GET AN ITEM ENGRAVED?
Complimentary engraving is available for select jewelry and watches to make your piece truly unique.
HOW DOES THE SOLARBEAT™ PHOTOVOLTAIC MOVEMENT WORK?
The SolarBeat™ movement harnesses solar energy through delicate, invisible perforations on the dial, giving it a running time of over 16 years.
ORDERS & PAYMENT
WHAT ITEMS ARE AVAILABLE FOR ORDER ON SPARKLING.COM?
A large selection of creations are available for purchase online. If an item is available to order, you will be able to add it to your shopping bag.
HOW DO I KNOW MY SIZE?
You can use our online sizing guide available on every product page to determine your perfect fit.
WHAT IF A PRODUCT IS UNAVAILABLE?
If a product is temporarily out of stock, you may contact our Client Relations Center to check availability in boutiques or be notified when it returns.
WHAT IF I CANNOT SEE THE PRICE OF A PRODUCT?
For certain high-jewelry pieces, prices are available upon request only. Please contact us for more information.
CAN I GET AN ITEM EMBOSSED ?
Yes, complimentary embossing is offered on a selection of leather goods. This can be requested during the checkout process.
CAN I GET AN ITEM ENGRAVED?
Complimentary engraving is available for select jewelry and watches to make your piece truly unique.
HOW DOES THE SOLARBEAT™ PHOTOVOLTAIC MOVEMENT WORK?
The SolarBeat™ movement harnesses solar energy through delicate, invisible perforations on the dial, giving it a running time of over 16 years.
BOUTIQUE PICKUP
WHAT ITEMS ARE AVAILABLE FOR ORDER ON SPARKLING.COM?
A large selection of creations are available for purchase online. If an item is available to order, you will be able to add it to your shopping bag.
HOW DO I KNOW MY SIZE?
You can use our online sizing guide available on every product page to determine your perfect fit.
WHAT IF A PRODUCT IS UNAVAILABLE?
If a product is temporarily out of stock, you may contact our Client Relations Center to check availability in boutiques or be notified when it returns.
WHAT IF I CANNOT SEE THE PRICE OF A PRODUCT?
For certain high-jewelry pieces, prices are available upon request only. Please contact us for more information.
CAN I GET AN ITEM EMBOSSED ?
Yes, complimentary embossing is offered on a selection of leather goods. This can be requested during the checkout process.
CAN I GET AN ITEM ENGRAVED?
Complimentary engraving is available for select jewelry and watches to make your piece truly unique.
HOW DOES THE SOLARBEAT™ PHOTOVOLTAIC MOVEMENT WORK?
The SolarBeat™ movement harnesses solar energy through delicate, invisible perforations on the dial, giving it a running time of over 16 years.
RETURNS & EXCHANGES
WHAT ITEMS ARE AVAILABLE FOR ORDER ON SPARKLING.COM?
A large selection of creations are available for purchase online. If an item is available to order, you will be able to add it to your shopping bag.
HOW DO I KNOW MY SIZE?
You can use our online sizing guide available on every product page to determine your perfect fit.
WHAT IF A PRODUCT IS UNAVAILABLE?
If a product is temporarily out of stock, you may contact our Client Relations Center to check availability in boutiques or be notified when it returns.
WHAT IF I CANNOT SEE THE PRICE OF A PRODUCT?
For certain high-jewelry pieces, prices are available upon request only. Please contact us for more information.
CAN I GET AN ITEM EMBOSSED ?
Yes, complimentary embossing is offered on a selection of leather goods. This can be requested during the checkout process.
CAN I GET AN ITEM ENGRAVED?
Complimentary engraving is available for select jewelry and watches to make your piece truly unique.
HOW DOES THE SOLARBEAT™ PHOTOVOLTAIC MOVEMENT WORK?
The SolarBeat™ movement harnesses solar energy through delicate, invisible perforations on the dial, giving it a running time of over 16 years.
PACKAGING & GIFTING
WHAT ITEMS ARE AVAILABLE FOR ORDER ON SPARKLING.COM?
A large selection of creations are available for purchase online. If an item is available to order, you will be able to add it to your shopping bag.
HOW DO I KNOW MY SIZE?
You can use our online sizing guide available on every product page to determine your perfect fit.
WHAT IF A PRODUCT IS UNAVAILABLE?
If a product is temporarily out of stock, you may contact our Client Relations Center to check availability in boutiques or be notified when it returns.
WHAT IF I CANNOT SEE THE PRICE OF A PRODUCT?
For certain high-jewelry pieces, prices are available upon request only. Please contact us for more information.
CAN I GET AN ITEM EMBOSSED ?
Yes, complimentary embossing is offered on a selection of leather goods. This can be requested during the checkout process.
CAN I GET AN ITEM ENGRAVED?
Complimentary engraving is available for select jewelry and watches to make your piece truly unique.
HOW DOES THE SOLARBEAT™ PHOTOVOLTAIC MOVEMENT WORK?
The SolarBeat™ movement harnesses solar energy through delicate, invisible perforations on the dial, giving it a running time of over 16 years.
PACKAGING & GIFTING
WHAT ITEMS ARE AVAILABLE FOR ORDER ON SPARKLING.COM?
A large selection of creations are available for purchase online. If an item is available to order, you will be able to add it to your shopping bag.
HOW DO I KNOW MY SIZE?
You can use our online sizing guide available on every product page to determine your perfect fit.
WHAT IF A PRODUCT IS UNAVAILABLE?
If a product is temporarily out of stock, you may contact our Client Relations Center to check availability in boutiques or be notified when it returns.
WHAT IF I CANNOT SEE THE PRICE OF A PRODUCT?
For certain high-jewelry pieces, prices are available upon request only. Please contact us for more information.
CAN I GET AN ITEM EMBOSSED ?
Yes, complimentary embossing is offered on a selection of leather goods. This can be requested during the checkout process.
CAN I GET AN ITEM ENGRAVED?
Complimentary engraving is available for select jewelry and watches to make your piece truly unique.
HOW DOES THE SOLARBEAT™ PHOTOVOLTAIC MOVEMENT WORK?
The SolarBeat™ movement harnesses solar energy through delicate, invisible perforations on the dial, giving it a running time of over 16 years.
PACKAGING & GIFTING
WHAT ITEMS ARE AVAILABLE FOR ORDER ON SPARKLING.COM?
A large selection of creations are available for purchase online. If an item is available to order, you will be able to add it to your shopping bag.
HOW DO I KNOW MY SIZE?
You can use our online sizing guide available on every product page to determine your perfect fit.
WHAT IF A PRODUCT IS UNAVAILABLE?
If a product is temporarily out of stock, you may contact our Client Relations Center to check availability in boutiques or be notified when it returns.
WHAT IF I CANNOT SEE THE PRICE OF A PRODUCT?
For certain high-jewelry pieces, prices are available upon request only. Please contact us for more information.
CAN I GET AN ITEM EMBOSSED ?
Yes, complimentary embossing is offered on a selection of leather goods. This can be requested during the checkout process.
CAN I GET AN ITEM ENGRAVED?
Complimentary engraving is available for select jewelry and watches to make your piece truly unique.
HOW DOES THE SOLARBEAT™ PHOTOVOLTAIC MOVEMENT WORK?
The SolarBeat™ movement harnesses solar energy through delicate, invisible perforations on the dial, giving it a running time of over 16 years.
PACKAGING & GIFTING
WHAT ITEMS ARE AVAILABLE FOR ORDER ON SPARKLING.COM?
A large selection of creations are available for purchase online. If an item is available to order, you will be able to add it to your shopping bag.
HOW DO I KNOW MY SIZE?
You can use our online sizing guide available on every product page to determine your perfect fit.
WHAT IF A PRODUCT IS UNAVAILABLE?
If a product is temporarily out of stock, you may contact our Client Relations Center to check availability in boutiques or be notified when it returns.
WHAT IF I CANNOT SEE THE PRICE OF A PRODUCT?
For certain high-jewelry pieces, prices are available upon request only. Please contact us for more information.
CAN I GET AN ITEM EMBOSSED ?
Yes, complimentary embossing is offered on a selection of leather goods. This can be requested during the checkout process.
CAN I GET AN ITEM ENGRAVED?
Complimentary engraving is available for select jewelry and watches to make your piece truly unique.
HOW DOES THE SOLARBEAT™ PHOTOVOLTAIC MOVEMENT WORK?
The SolarBeat™ movement harnesses solar energy through delicate, invisible perforations on the dial, giving it a running time of over 16 years.